Len The Plumber is a reliable, professional, and customer-focused plumbing company. Their commitment to transparency and environmental responsibility sets them apart from other providers in the area. They offer eco-friendly options and financing options to help make their services more accessible to homeowners.
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Len The Plumber
Len The Plumbers in Baltimore MD is a trusted, professional, and customer-focused plumbing company in Baltimore. They offer 24/7 emergency services, upfront estimates, and competitive pricing. They also provide a wide range of other services, including drain cleaning, sewer and water line repair and replacement, hydro jetting, and more. Their team of technicians is highly trained and equipped to handle any issue with your plumbing system.
This business is a full-service plumbing and drain cleaning company with more than 25 years of experience serving the Baltimore area. Their staff is licensed and insured, and they offer same-day service with no extra charge for evening or weekend appointments. They specialize in residential and commercial plumbing, water heaters, sump pumps, and drains. Additionally, they offer video sewer inspections and trenchless sewer line repairs. They have a reputation for providing excellent service and are a certified Angie’s List Super Service Award winner and HomeAdvisor Screened & Approved company.
I called this company to schedule an appointment to replace my toilet. They quoted me a price over the phone and told me they would send a tech to my house that afternoon between 2-5pm. At 2:41pm, I received a call from the woman who answered my phone saying that the tech that was supposed to come that day wasn’t able to make it. She apologized and said she would schedule a different time the next day. I agreed to this time frame and called back.
After calling a few times, I finally got someone on the phone who was able to schedule a tech for Sunday morning between 8 and 11am. I informed the woman that it was important that it was the same tech that installed the original toilet and that it had cracked within 2 months of installation. She said she would talk with her manager and get back to me. After several calls and a visit from the Branch Manager, they finally gave me a partial monetary resolution.
In addition to their plumbing services, Len The Plumber also offers a Whole-Home Service Plan that can help you keep your plumbing system in peak condition and prevent costly breakdowns and repairs. The plan includes routine maintenance, priority service, and a 15% discount on repairs. The company is also committed to the environment and gives back to their community through local partnerships and volunteer efforts. They are a family-owned and operated business that has been in the area for more than 20 years.